If you have questions that aren’t addressed elsewhere on this site, please take a look at these frequently asked questions about accounts, debit cards and ATMs, Online Banking and bill payment, mobile banking, business banking, CDs and IRAs and loans.
Our footprint includes banking offices in North Carolina, South Carolina, Virginia and Tennessee.
Our Client Service Center is filled with people who answer the phone when you call. If our team in High Point, NC, doesn't know the answers to your most pressing questions, they will find the person who does.
Carolinas and Virginia Client Service Center
If you don’t need a live person, try our
Pinnacle Anytime automated system:
Report a lost or stolen Pinnacle
debit card here: